Service HTTP API seems to be down

Major incident HTTP API
2021-07-30 12:18 IST · 31 minutes, 18 seconds

Updates

Resolved

Outage has been resolved and all the services have been restored to normal state.

July 30, 2021 · 12:49 IST
Monitoring

Both API and Control panel services are now accessible over internet.

We are still awaiting for a formal confirmation on the outage resolution from Net Magic’s end.

July 30, 2021 · 12:41 IST
Update

We are experiencing network outage on the servers hosted with Net Magic Datacenter’s Noida DC. As a result of which API Endpoints are experiencing delays and partial outage.

The issue has been escalated to Netmagic ( NTT Communications ) DC partner and is expected to be resolved shortly.

July 30, 2021 · 12:29 IST
Investigating

We are are noticing an outage on the service.

We are working on the resolution on priority.

July 30, 2021 · 12:21 IST
Issue

According to our monitoring system this service has become unresponsive, we’re investigating.

July 30, 2021 · 12:18 IST

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