Service HTTP API seems to be down

Major incident HTTP API
2021-08-17 12:58 IST · 23 minutes, 31 seconds

Updates

Resolved

All the endpoints and control panels are stable from 2021-08-17 13:10 IST

August 17, 2021 · 13:21 IST
Monitoring

We have routed SMS requests via DR nodes to minimize / eliminate the impact of outage at NetMagic’s DC.

2Factor’s Control panel might be intermittently inaccessible however all the API Endpoints are expected to work normally.

August 17, 2021 · 13:10 IST
Investigating

We are experiencing network outage on the DB instances ( at Net Magic’s DC )

Issue has been escalated to the DC team.

August 17, 2021 · 13:03 IST
Issue

According to our monitoring system this service has become unresponsive, we’re investigating.

August 17, 2021 · 12:58 IST

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